Flatscreen Framing HDTV Frame FAQ’s

Why Flatscreen Framing?

It’s about detail and customer service.  And oh yeah, the price helps too.  We want you to have the best experience possible.  We are available any time to talk with you about your project.  We feel that if you are going to spend any amount of money, then this is the service that it warrants.  And our pricing is the best in the field.  Our frames start at $99.99 for a 19″ television frame.  Our frames can be custom made with all of your specifications for under $589.99*, in most cases.

What kinds of materials do you use to make your frames?

We use only the highest quality wood materials.  Beautiful natural woods that really enhances the stain color and finish chosen.  And coming soon we will have the option of ordering stainless steel flat screen frames.  We work with REAL wood products.  No imitations or synthetic materials.  We think the wood is much more elegant than any man made product out there.  And is a great compliment to your current decor.

Can you frame ANY television?

If it’s a flat screen, we can frame it.  Any TV that is manufactured with the option of a wall hang can incorporate our frames.

How long does it take to produce my custom tv frame?

After the details are squared away, most orders will complete in 2-3 weeks.  Depending on the options chosen.  Please allow a week extra for “series” trim packages (Legacy, Classic, Provincial).

Do your frames conceal all wiring behind my TV?

We actually have two options when framing an HDTV.
Option #1:  Full concealment – The frame encloses the entire TV all the way back to the wall.  Hiding brackets, wiring, etc.
Option #2:  TV attachment – The frame will be lighter weight and strap directly to the TV.  Giving the frame look but not quite as “boxy”.  This option is perfect for telescoping brackets or sometimes thinner HDTV’s.

How do I order?

When you are ready to order, you can fill out our order form, call us at (469) 585-6611, or directly email us at flatscreenframing@gmail.com.  At that point we will go over and discuss all of your options and pricing.  Everything you need to make the right decision on what kind of frame you need.  Most of our clients will order through email with the model number of their tv and package requirements.  Upon receipt, we will send you an email invoice from PayPal, and we are on our way.

What kinds of options do you have?

We offer a variety of different trims, colors, and finishes.  Everything you need to create a custom look tailored to your situation.
.
What about installation?  Will I have everything I need to install the frame to my wall?
.
Yes.  We provide you with all the hardware needed to hang your frame.
.
I don’t have my HD cables run inside my wall.  They are outside.  How do we handle that?
.
There are two ways around this.  One way is to simply tell us what component inputs you will need so we can install those connections for you directly to the bottom of the frame.  The other would be to fish the needed wiring down your existing wall.

What methods of payment are accepted?

We accept Visa, Mastercard, Discover and AMEX through PayPal.  It’s easy, fast, and secure.  If you prefer payment by check, we can arrange that for you as well.

Do you ship all over the country?

FlatScreen Framing ships anywhere in the continental United States.  International shipping is available upon request.  Please call or email us for a quick shipping quote.

Can I buy this as a gift and ship to an alternate address?

Of course.  Just provide us with the correct “ship to” address.  It’s that easy.

Do you provide discounts for bulk orders of 2 or more frames?

Yes.  Contact us and let us know how many you will be ordering.  We will gladly let you know what those discounts are.  We also have distributor programs available for clients with large projects.